Woodside Notice at Collection

Notice at Collection

Privacy Policy and Information We Collect

Woodside Homes respects your privacy and is committed to protecting it through our compliance with a Privacy Policy. Woodside Homes' Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our Website, information we may collect through our other business dealings, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read the policy carefully to understand our policies and practices regarding your information and how we will treat it.

We collect several types of information from and about our customers and potential customers, including:

  • Personal Identifiers, such as name, address, email address, social security number, and other similar information.
  • Personal Information, such as name, telephone number, IP address, financial information, and similar information.
  • Characteristics of Protected Classifications, such as age, citizenship, marital status, and veteran status.
  • Internet or Other Similar Network Activity, such as IP address, browsing/search history, and interaction with our Website.
  • Professional/Employment Information, such as employment status and job history.

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To confirm your identity.
  • To fulfill your requests and answer your questions.
  • To determine eligibility for home ownership.
  • To run and manage our business and protect our interests.
  • To support direct marketing and other opportunities.
  • To comply with state and federal laws.
  • To determine eligibility for certain housing programs.
  • To estimate our audience size and usage patterns, as well as customize our Website.
  • For any other purpose with your consent.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

Information We Collect

We collect through our Website and normal business operations information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, Woodside has collected the following categories of personal and usage information from its consumers within the last twelve (12) months and indicated in the table below which sets forth a summary of Personal Information collected:

Category of PI Collected Specific PI within Category How PI in this Category Collected (Categories of Sources) Business purpose for PI in this Category
Personal Identifiers Name, signature, physical address, email address, username, social security number, driver's license number, passport number. Applications, direct communication from you, through the Website, from third parties, from other entities as permitted by law. To confirm your identify, fulfill your requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy.
Personal Information Name, signature, social security number, address, telephone number, passport number, driver's license number, IP address, loan information, bank account numbers, credit card numbers and other financial information. Applications, direct communication from you, through the Website, from third parties, and from other entities as permitted by law. To confirm your identify, fulfill your requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy.
Characteristics of Protected Classifications Age (40 years or older), citizenship, marital status, veteran or military status. Applications, direct communication from you, from third parties, and from other entities as permitted by law. To verify your identity, comply with state and federal laws, and to determine eligibility for certain housing programs.
Internet or Other Similar Network Activity Internet Protocol (or IP) address or device information, browsing history, search history, and interaction with our Website. Website interaction. Used to estimate our audience size and usage patterns, allow us to customize our Website according to individual preferences, speed up searches when you return to our Website, and identify individual information/ preferences for marketing purposes
Professional/ Employment Information Employment status, job history. Applications, third parties. To determine eligibility for home ownership.
Sensitive Personal Information Social security number, passport number, driver's license number Applications, direct communication from you, through the Website, from third parties, and from other entities as permitted by law. To confirm your identity fulfill your requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy.

Sharing Personal Information

Woodside may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties:

  • Service providers.
  • Contractors.
  • Outside marketing consultant.
  • Third-party vendors.

Below you will find a table summarizing how your Personal Information is disclosed:

Category of PI Shared Specific PI shared within Category To Whom is PI Shared Business purpose for Sharing PI
Personal Identifiers Name, physical address, email address. Service providers, outside marketing consultants, and third-party vendors. To fulfill warranty requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy.
Personal Information Name, address, telephone number. Service providers, outside marketing consultants, and third-party vendors. To fulfill warranty requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy.
Internet or Other Similar Network Activity Internet Protocol (or IP) address or device information, browsing history, search history, and interaction with our Website. Outside marketing consultant. To support direct marketing and other opportunities of Woodside Homes.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Woodside has disclosed the following categories of personal information for a business purpose:

  • IP address.
  • Name, address, zip code, email address and phone number.

Sales of Personal Information

In the preceding twelve (12) months, Woodside has not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Woodside disclose certain information to you about our collection and use of your personal information over the past 12 months, or since January 1, 2022. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, specifically:
  • Sales, identifying the personal information categories that each category of recipient purchased; and
  • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

We do not knowingly collect, sell, share, or disclose information from children under 18.

Deletion Request Rights

You have the right to request that Woodside delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Correction

You have the right to request correction of inaccurate personal information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.

Personal Information Sales and Sharing Opt-Out Rights

You have the right to direct us to not sell or share your personal information we have collected or will collect at any time (the "right to opt-out"). To exercise the right to opt-out, you (or your authorized representative) may do so by one of the following means:

  • Submitting a request to using the contact information found here or listed below:
  • Calling us at 1.888.994.9742
  • Emailing us at privacy@woodsidehomes.com

Once you make an opt-out request, you may change your mind and opt back in to personal information sales at any time by emailing Woodside at privacy@woodsidehomes.com.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Right to Limit Use and Disclosure of Sensitive Personal Information.

You have the right to opt-out of the use and disclosure of your sensitive personal information for anything other than supplying requested goods or services. You have the right to direct us to limit the use and disclosure of your sensitive personal information at any time (the "right to opt-out"). To exercise the right to opt-out, you (or your authorized representative) may do so by one of the following means:

  • Submitting a request to using the contact information found here or listed below:
  • Calling us at 1.888.994.9742
  • Emailing us at privacy@woodsidehomes.com

You do not need to create an account with us to exercise your limit use and disclosure rights. We will only use personal information provided in a limit use request to review and comply with the request.

Please note that Woodside can use sensitive personal information for the following purposes, and you do not have the right to limit the use and disclosure of sensitive personal information being used in the following ways:

(1) To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.

(2) To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.

(3) To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.

(4) To ensure the physical safety of natural persons, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.

(5) For short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of a consumer’s current interaction with the business, provided that the personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business.

(6) To perform services on behalf of the business, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business.

(7) To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the business.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, correction, and deletion rights described above, please submit a verifiable consumer request to us by one of the following means:

  • Calling us at 1.888.994.9742
  • Emailing us at privacy@woodsidehomes.com
  • Utilizing the consumer request form, found here
  • Sending a written notice by mail to: Woodside Homes Attn: Legal Department 460 West 50 North, Suite 205 Salt Lake City, UT 84101

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Before responding to a request by you, we will ask you to verify your identity using personal information you have previously provided to us, in order to protect your privacy. The manner in which we do so will vary on how you make a request and what is being requested. For example, if you submit an inquiry via email, we will respond with an email requesting verification. Otherwise, we may ask you verbally if you make this request over the phone (or in person). We may not be able to oblige all requests, as we are prohibited from disclosing some information.

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

In the event that you are using an authorized agent to request a disclosure or the deletion of your information, we may request that you send us a signed letter, including your name, email, your agent's name, and your agent's email, authorizing your agent. We may then ask you to verify your identity with us by email before responding to a request by your agent. Alternatively, you may directly confirm with us that the agent is authorized to submit the request.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. For instructions on exercising sale opt-out rights, review the section entitled, “Personal Information Sales Opt-Out and Opt-In Rights (for California residents)."

Response Timing and Format

We endeavor to respond to a verifiable consumer request for access, data portability, correction, and deletion within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt, or the period following January 1, 2022, as you request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales and Sharing Opt-Out and Opt-In Rights (for California Minors)

If you are 16 years of age or older, you have the right to direct us to not sell or share your personal information at any time (the "right to opt-out"). We do not sell or share the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

In the preceding twelve (12) months, Woodside has not sold personal information for monetary consideration.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by one of the following means:

  • Submitting a request to us by visiting the following link: here
  • Calling us at 1.888.994.9742
  • Emailing us at privacy@woodsidehomes.com

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by emailing Woodside at privacy@woodsidehomes.com.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Under California Civil Code Section 1789.3, California residents who use the Website are entitled to the following consumer rights notice: If you have a question or complaint regarding the services or products provided through the Website, you may contact us through one of the following means:

  • Calling us at 1.888.994.9742
  • Emailing us at privacy@woodsidehomes.com
  • Sending a written notice by mail to: Woodside Homes Attn: Legal Department 460 West 50 North, Suite 205 Salt Lake City, UT 84101

California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by one of the following means:

  • Sending a written notice by mail to:
  • 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834
  • Calling 916.445.1254 or 800.952.5210