Career Opportunities

Job Title:
Arizona Customer Care Technician
 
Qualifications:

 

       High school diploma or equivalent

       Minimum of five years of customer service or construction experience

       Superior verbal communication skills

       Strong ability to multi-task

       Outgoing, professional demeanor with the ability to establish and maintain effective relationships

       Computer literacy and an understanding of accounts management tool like JDE, Hyphen or equivalent will be highly regarded

       Minimum of 5 years” experience in a customer – facing role: with achievements in customer satisfaction metrics

       Strong desire for continued growth and learning

 
Description:

Responsibilities (Including but not limited to)

 

       Organizes and prioritizes written lists of warrantable items to be completed

       Works closely with Sales, Purchasing and Construction Teams to ensure the timely and comprehensive follow-up to homeowner specifications and concerns

       Manages warranty cost controls by having a complete knowledge of all scopes of work

       Manages trade accountability, defines Woodside Homes warranty standards for buyers and works with Construction Superintendent on the delivery of completed homes

       Responsible for scheduling subcontractors to make corrections and supervising work of subcontractors

       Verifies work progress and completion of assigned vendor tasks

       Responsible for following up with customers to ensure complete satisfaction of warranty preservations

       Assigns accountability for expenses/back changes as based on detailed inspection of work and compliance with Woodside policies and procedures

 
Salary Range:
DOE
 
Contact:
ciaran.mullins@woodsidehomes.com
 
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WOODSIDE HOMES
460 West 50 North, Suite 200
Salt Lake City, UT 84101
801.869.3950
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Woodside Homes' 30-year mission statement is "Value, Integrity, Quality and Service." As we maintain our mission, we also reserve the right to modify or change: floor plans, materials, features, prices and information without notice or obligation. All floor plans, elevations, dimensions, square footages, and maps are approximates and artist renderings and may not be to scale. See Sales Consultant for additional information.

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