Career Opportunities

Job Title:
Arizona Customer Care Specialist
 
Qualifications:
  • High school diploma or equivalent
  • Minimum of five years of customer service or construction experience
  • Superior verbal communication skills
  • Strong ability to multi-task
  • Outgoing, professional demeanor with the ability to establish and maintain effective relationships
  • Computer literacy and an understanding of accounts management tool like JDE, Hyphen or equivalent will be highly regarded
  • Minimum of 5 years” experience in a customer – facing role: with achievements in customer satisfaction metrics
  • Strong desire for continued growth and learning
 
Description:
  • Organizes and prioritizes written lists of warrantable items to be completed
  • Works closely with Sales, Purchasing and Construction Teams to ensure the timely and comprehensive follow-up to homeowner specifications and concerns
  • Manages warranty cost controls by having a complete knowledge of all scopes of work
  • Manages trade accountability, defines Woodside Homes warranty standards for buyers and works with Construction Superintendent on the delivery of completed homes
  • Responsible for scheduling subcontractors to make corrections and supervising work of subcontractors
  • Verifies work progress and completion of assigned vendor tasks
  • Responsible for following up with customers to ensure complete satisfaction of warranty preservations
  • Assigns accountability for expenses/back changes as based on detailed inspection of
  • work and compliance with Woodside policies and procedures
 
Salary Range:
DOE
 
Contact:
ciaran.mullins@woodsidehomes.com
 
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WOODSIDE HOMES
460 West 50 North, Suite 200
Salt Lake City, UT 84101
801.869.3950
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Woodside Homes' 30-year mission statement is "Value, Integrity, Quality and Service." As we maintain our mission, we also reserve the right to modify or change: floor plans, materials, features, prices and information without notice or obligation. All floor plans, elevations, dimensions, square footages, and maps are approximates and artist renderings and may not be to scale. See Sales Consultant for additional information.

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